CRM Requirement Analysis

Customer Relationship Management (CRM) solutions are used to manage the business-to-consumer or business-to-business interaction. CRM automation can help a company store and access consumer data, marketing campaign and other scheduling and contact information. Whether a company relies on homegrown CRM technology or packaged solutions, the efficacy of the automation lies within its ability to coordinate between business objectives and IT capabilities.  SBR works with vendors and internal developers alike to configure and customize CRM according to the user perspective.

Case Study 1

Case Study 2

Case Study 3

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